Thursday 29 October 2015

PR crises on social media – and choosing the platform wisely

There was a data breach, which had a serious impact on customer confidence in the brand. Then Target’s CEO of six years stepped down. And, finally, an anonymous employee released a statement to social media marketing plan Gawker expressing dismay at the company culture and direction.So Jeff Jones, Target’s CMO, took to LinkedIn to clear the air and assure clients, investors, partners, and the business community at large that Target is acknowledging the rough patch and moving forward with alacrity. It was a smart move. Why? Because LinkedIn is a social media space for professionals, professionalism, and brand positioning. Because it is a sphere where folks have a longer attention span than at most other social media sites. And because it showcases admirable transparency – the equivalent of going out into the city square, declaring your new direction for all the world to see and implicitly asking the audience to social media marketing for small business hold you to it. On a macrolevel, this is great news for LinkedIn, as it’s being seen by brands as the ideal (and invaluable) forum for posts of this kind.
Social Media

Ways to Reach Your Target Market Online

Audience engagement is crucial for connecting with your target market online. There are a seemingly infinite number of brands that are vying for customer attention — some with seven figure advertising budgets, and brilliant marketing teams.Your brand’s competitive advantage is in your ability to social media marketing companiesstand out from the crowd in forming genuine, human relationships with your customers and prospects. It takes more than a beautiful website and persuasive copy to truly connect with your online audience. In the competitive world of online marketing, consumer and B2B customers have learned to spot inauthenticity and a lack of effort from miles away.The first step in this process is to develop robust buyer persona outlines and discover where these buyer personas spend their time online. Make sure that your brand has a presence in these channels.
Multi-headed beasts are inevitably smarter than single-headed beasts. There are similar companies trying to reach audiences like yours. Find out who these companies are, and instead of trying to beat them join them in a consolidated, team effort.Once you find a few complimentary partners, guest post on eachother's blogs every few weeks, share eachother's social media posts, or co-host a webinar. Find ways that your online efforts can work together to not only extend your reach, but also to bring more value to your collective target market.You can simplify this mental process by providing a direct answer to social media marketing services this question. Show them examples of customers like themselves — social proof that underscores why your brand really is exceptional.


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